If it is, please disconnect it for a try.Ĭause: The actual duration is less than the acquired duration.Ĭause: The conversion is done but the converted file is empty. If the issue still exists, please re-install the Spotify app from its official website to check whether the issue can be fixed.ġ) Please make sure you are using the latest version of both Macsome and the Spotify app.Ģ) Please make sure the original audio files can be played normally on Spotify.ģ) Please check whether your computer is connected to external speakers, Bluetooth devices, earphone, etc. Solution: Please re-start Macsome for a try. Solution: Please choose another output format or select the 'Spotify Record' mode for a try. Solution: Please make sure you are selecting 'This Computer' to play the audio on Spotify. Solution: Please re-launch the Macsome, and try it again.Ĭause: Your Spotify account is playing audios on another device. Solution: Please go to the Settings and select the 'YouTube Download' mode for a try. Please Note: If multiple devices are logged into the same Spotify account, please make sure you are selecting 'This Computer' to play the audio on Spotify when downloading Spotify music with Macsome Spotify Downloader. I encounter some problem that I can't find any solution in FAQ.What Should I Do If My Spotify Account Suspended?.The volume of some converted songs are lower than the volume of original ones.How to sort out the output audios by Artist / Album folders?.What's the function of 'Intelligent Mode'?.The output audio quality is unsatisfied, how to improve the output quality?.Can I convert the entire playlist from Spotify?.What kinds of music format the program supports? What output format can it export?.What can I do if I get the message 'Invalid Code' when trying to register?.How to register Macsome Spotify Downloader? I have received the license information.

What's the differences between Macsome and other Spotify conversion tools?.

Why can I only convert the first 3 minutes of each audio?.

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